Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Supplying great quality support prompt is our main priority, so we back up each web hosting plan with a one hour ticket resolution guarantee. Once you supply a ticket or send us a message, our client technical support staff will try their best to supply the most adequate remedy for your issue and to supply you with help and advice quickly.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us any time needed. Our team of qualified professionals will be on the web for you 24x7x365 to reply to all your problems and to correct any trouble that you may have. You can easily post a technical support ticket from the Sibanda Hosting Site Control Panel or send us an email message at any time. Additionally, on working days, you’ll be able to ring us or take advantage of the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • We have included a detailed know–how base into the Control Panel so you can get valuable step by step information at any time. Each section of the Control Panel features its own contextual help area showcasing a variety of how–to articles. We have also prepared movies to ensure that you get a better idea of the best way to complete any given activity.