Support Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Solution Warranty

  • Our tech support staff is on–line 24/7/365 to handle every one of your assistance needs. Every ticket you post to us shall be answered within less than 1 hour. If your situation calls for aid from one of our administrators, we are going to address the ticket to the person in charge and will inform you that the problem is being taken care of.

  • Top quality support service
  • Expert Customer Support Service

  • We provide you with around the clock tech help through a turbo–fast ticketing solution built into your Control Panel. You can easily e–mail us at any time about any of the packages that come pre–installed on the virtual server, which include the desired Operating System, the server administration panel and our in–house designed Site Control Panel.

  • Intuitive help center
  • An Educational Help Section

  • In the Site Control Panel that is available 100% free along with your virtual server, you can discover an educative Help section, which includes all that you should learn about administering your web sites and software. We have incorporated a range of how–to articles and video guides that illustrate the fundamental site managing duties in an understandable manner.