1 hour ticket response
Sibanda Hosting’s team of techs is focused on delivering fast answers to all your queries. We will examine your customer support ticket the second it’s been delivered and will respond back to you with a solution to your problem within less than sixty minutes after the customer support ticket submission. As a matter of fact, our average client support ticket response time is twenty minutes.
A Top–Quality Customer Service
Each member of our help desk support staff has lots of years of experience in the web hosting arena and almost all of them have been with us for at least 5 years. They are all eager to answer all your inquiries in the most efficient manner possible.
An Intuitive Help Center
Integrated into the Site Control Panel is an intuitive Help Center, which offers you various sources of information. You can search through a frequently updated knowledge base featuring web hosting account administration articles and site management articles, watch our educational video tutorials or check the F.A.Q. archive.