Q: What exactly does web site migration imply and what does it include?
A: The web site migration service available at Sibanda Hosting is entirely free of cost and involves transferring all your website files, databases and emails from your current provider to your brand new hosting account with us. We’ll also fine–tune all the configuration settings necessary for your web sites to be completely functional on our cutting–edge cloud hosting platform.Our technicians are completely capable of transferring just about any web site. With years of practical experience in the industry, they are well–versed in the inner workings of our web hosting platform, our Control Panel as well as all other famous Control Panels. For them, moving a custom application with plenty of custom libraries is as elementary as transferring a plain WordPress–based weblog.
Q: How much time will the website migration procedure take?
A: While we can’t give you a precise ETA, because there are a lot of variables, among them the physical size of the web files and databases, the physical location of the current host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we’ll try our best to migrate your website within 48h, and in some cases – within 24h (if the website content is not large).
Q: My privacy is essential for me. What data do you need?
A: We don’t need any private data. We will need, however, the login info for your old web hosting account and the name of the web site that you’d like to migrate.
Q: My present web hosting account has sensitive data inside. How can I trust you?
Q: What about downtime? Will my website be offline?
A: While we transfer your site, it will be available both in your web hosting account with us and in your account with your old web hosting provider. After the migration is complete, we’ll ensure that everything is functioning properly and that the integrity of your data is not compromised before informing you that the migration is complete. Then we’ll tell you how to move the domain over to your web hosting account with us and how to update your DNS resource records.
Q: Will my old hosting provider need to provide any information/help?
A: While we move your website content, your web hosting provider will not be aware of the migration at all. We will not contact them in any way.
Q: Which hosting platforms do you support?
A: We can migrate your website from any web hosting provider or any Linux–driven hosting platform provided that we can obtain access to the Control Panel and there is FTP access available.The only websites that we are unable to migrate are the ones based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.