Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Site Control Panel you will find a detailed Help Center section featuring tons of help articles and commonly asked questions. They are answered by our support team of trained techs. Just fill in your question and our smart system will provide you with the best possible answer.

  • Top quality support service
  • Video Tutorials

  • We have compiled a selection of how–to video tutorials that visually illustrate how to troubleshoot a typical issue associated with your web hosting account. You can find the how–to video clips in the Help section.

  • Intuitive help center
  • A Sixty–Minute Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 support service with a 60–minute ticket response time guarantee. Our team of accomplished tech support engineers will be at your disposal to reply to all the questions that you may have. During off–peak hours, an answer will be given in even less than twenty minutes.